1. Introduction
Welcome to Techtrix System Arabia. We value your privacy and are committed to protecting your personal information in compliance with applicable data protection regulations in Saudi Arabia. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or engage with us. By accessing or using our website and services, you acknowledge and agree to this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and other relevant details when you contact us or use our services.
- Technical Information: IP address, browser type, device information, and usage data through cookies and tracking technologies.
- Communication Data: Any correspondence between you and Techtrix System Arabia.
3. How We Use Your Information
We use the collected information for:
- Providing and improving our services.
- Responding to inquiries and service requests.
- Enhancing user experience and website performance.
- Sending marketing communications (only with your explicit consent).
- Complying with legal and regulatory requirements in Saudi Arabia.
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties, except in the following circumstances:
- Service Providers: Third-party vendors assisting in service delivery (e.g., IT support, cloud storage providers), bound by confidentiality obligations.
- Legal Compliance: When required by law, regulatory authorities, or to protect our rights, property, or safety, in accordance with Saudi Arabia’s data protection laws.
- Business Transfers: In the event of a merger, acquisition, or asset sale, subject to the acquirer’s adherence to this policy.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our website.
6. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, we cannot guarantee absolute security, and you acknowledge that online data transmission carries inherent risks. We recommend using secure methods when sharing information with us.
7. Your Rights and Choices
Under Saudi Arabia’s Personal Data Protection Law, you have the right to:
- Access, update, or delete your personal data, subject to legal limitations.
- Withdraw consent for data processing where applicable.
- Request data portability or restriction of processing.
- File a complaint with a relevant data protection authority in Saudi Arabia.
8. Data Retention and Cross-Border Transfers
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy and comply with applicable legal obligations. Any transfer of personal data outside Saudi Arabia will be conducted in accordance with Saudi data protection regulations and only if necessary safeguards are in place.
9. Limitation of Liability
To the fullest extent permitted by law, Techtrix System Arabia shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website, services, or any unauthorized access to personal data.
10. Third-Party Links
Our website may contain links to third-party websites. We do not control these external sites and are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing personal information.
11. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to comply with evolving legal requirements in Saudi Arabia. Any changes will be posted on this page with an updated effective date. Your continued use of our services after updates constitutes acceptance of the revised policy.
12. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of Saudi Arabia. Any disputes arising from this policy shall be resolved exclusively in the courts of Saudi Arabia.